Privacy Policy

Effective Date: 1 August 2025
Last Updated: 15 August 2025

Apollon Property (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, visit our website, or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Identity Information: name, surname, ID or passport number.
Contact Information: email address, phone number, physical/postal address.
Property Information: details related to properties you own, lease, sell, or are interested in.
Financial Information: where necessary for transactions (e.g., proof of funds, bank details).
Technical Information: IP address, browser type, device information, and website usage data via cookies and analytics tools.
Any other information you voluntarily provide through our website forms, emails, or phone calls.

2. How We Collect Information

We collect personal information:

Directly from you when you contact us, complete a form, or request services.
Indirectly via cookies and analytics when you use our website.
From third parties where lawful and relevant (e.g., property databases, credit bureaus, or referrals).

3. Why We Collect and Use Your Information

We process personal information for the following purposes:

To provide our property and investment services.
To communicate with you about your enquiries, services, or listings.
To verify your identity and comply with legal obligations (including FICA requirements).
To send you marketing or property alerts (only with your consent).
To improve our website, services, and customer experience.
To comply with South African laws and regulations.

4. Sharing Your Information

We will not sell your personal information.
We may share your information with:

Service providers and business partners assisting in delivering our services (e.g., conveyancers, property valuers).
Regulatory and legal authorities when required by law.
Technology providers who host or manage our website and email systems.

All third parties are required to protect your information and only process it as instructed by us.

5. Data Storage & Security

We store your personal information securely, whether in physical or electronic format, and implement reasonable measures to prevent loss, misuse, or unauthorised access.

If your personal information is compromised, we will notify you and the Information Regulator as required by POPIA.

6. Your Rights Under POPIA

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Cookies & Website Tracking

We use cookies and similar tracking technologies to improve website functionality and analyse usage.
You can disable cookies in your browser settings, but this may affect your experience on our site.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, contact:

Apollon Property
Email: info[@]apollonproperty.co.za
Phone: +27 21 200 0145
Address: Waterford Place, 9 Boundary Road, Century City, 7441

You may also lodge a complaint with the Information Regulator:
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.